Terms of Use

Welcome to Jayporeolives.com. Jaypore Olives and its affiliates provide their services to you subject to the following conditions. If you visit or shop at JAYPORE OLIVES, you accept these conditions. Please read them carefully. In addition, when you use any current or future JAYPORE OLIVES service or visit or purchase from any business affiliated with JAYPORE OLIVES, whether or not included in the Jaypore Olives Web site, you also will be subject to the guidelines and conditions applicable to such service or business.

PRIVACY

Please review our Privacy Policy, which also governs your visit to the JAYPORE OLIVES Website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit JAYPORE OLIVES’ Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this Website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of JAYPORE OLIVES or its content suppliers. The compilation of all content on this site is the exclusive property of JAYPORE OLIVES. All software used on this site is the property of JAYPORE OLIVES or its software suppliers.

TRADEMARKS

JAYPORE OLIVES has filed its application for registration under the Trademark Act at Ahmedabad under different classes and awaiting registration. Any violation of our trademarks will be liable for legal action.

USER RESPONSIBILITY AND REGISTRATION OBLIGATIONS

If you use the Website as Registered User, you agree that you are competent to contract within the meaning of the Indian Contract Act, 1872. JAYPORE OLIVES reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to its notice or if it is discovered that you are under the age of 18 years. You are solely responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter-alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third-party site through which You access the Website. If you provide any information that is untrue, inaccurate, not current or incomplete or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Jaypore Olives has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.

As a condition of purchase, the Site requires your permission to send you administrative and promotional emails. We will send you information regarding your account activity and purchases, as well as updates about our products and promotional offers. You can opt-out of our promotional emails anytime by clicking the unsubscribe link at the bottom of any of our email correspondences. Please see our Privacy Policy for details. The offers made in any promotional messages sent via emails/SMS or otherwise shall be subject to change at the sole discretion of JAYPORE OLIVES and JAYPORE OLIVES owes no responsibility to provide you any information regarding such change.

You undertake not to host, display, upload, modify, publish, transmit, update or share any information that is contained on the website that: belongs to another person and to which you does not have any right to; is grossly harmful, harassing, blasphemous; defamatory, obscene, pornographic, paedophilic, libellous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; harm minors in any way; infringes any patent, trademark, copyright or other proprietary rights; violates any law for the time being in force; deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person; contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation. That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that JAYPORE OLIVES shall in no manner be held responsible for the same

That in case it is found that you are in violation of these express conditions, you shall be solely responsible and shall face all legal consequences of the same by yourself and that JAYPORE OLIVES shall in no manner be held responsible for the same.

RISK OF LOSS

All items purchased from JAYPORE OLIVES are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

Products displayed on JAYPORE OLIVES attempts to be as accurate as possible. However, JAYPORE OLIVES does not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by JAYPORE OLIVES is not as described, your sole remedy is to contact JAYPORE OLIVES within 48 hours of receipt and JAYPORE OLIVES reserves the right to provide a solution as per its discretion. JAYPORE OLIVES is not liable to issue any refunds or allow exchanges and/or returns as a matter of policy.

PRICING

Except where noted otherwise, the List Price displayed for products on our Website, whether in Foreign Currency or Indian Rupees represents the full price of the product and these prices only reflect the MRP and do not include shipping and taxes which may be extra as applicable.

With respect to items sold on our Website, we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship your products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.

Please note that this policy applies only to products sold and shipped by JAYPORE OLIVES.

PAYMENT

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the preset limit mutually agreed by you and between your “Bank/s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reason/s.

All payments made against the purchases/services on our Webiste by you shall be as against the MRP displayed on the Website and shall be in terms and conditions of the third party Online Payment Gateway Services as adopted and applicable to your transaction as approved by JAYPORE OLIVES. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a fool proof online shopping environment to our users.

JAYPORE OLIVES may employ Paytm and such other third party facilities, for Payments on the Website. Such payments can be made through the electronic transactions, as may be permitted by JAYPORE OLIVES which shall be at its sole discretion. Use of such third party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.

DELIVERY

JAYPORE OLIVES endeavours but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if JAYPORE OLIVES fails to deliver any one or more products in the stipulated time frame. However, if you fail to take the delivery of the goods, JAYPORE OLIVES may at its discretion charge you for additional shipping cost.

REFUNDS & RETURNS

JAYPORE OLIVES shall make all endeavours to deliver defect free products to the purchasers. JAYPORE OLIVES does not take title to any returned items purchased by the user unless the item is received by JAYPORE OLIVES. Any item purchased on our website does not qualify for any return unless the product delivered is damaged or has manufacturing defects. The defective and/or damaged goods so received shall be communicated to JAYPORE OLIVES within 48 hours of its receipt. Any communication received after 48 hours of delivery shall not qualify for return unless expressly covered by the product warranty even in case the said product has been wrongly delivered.

JAYPORE OLIVES holds the sole discretion to determine whether a refund can be issued. For further information please read our Returns & Exchanges Policy.

ORDER CANCELLATION BY jaypore olives

Due to unavoidable circumstances, there may be times when certain orders having been validly placed may not be processed or capable of being dispatched. JAYPORE OLIVES reserves the exclusive right to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, problems identified by our credit and fraud avoidance department or any defect regarding the quality of the product. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card/ debit card/ any other mode of payment has been charged, the said amount will be reversed into your Account/ as the case may be to the source of the payment within a period of 30 working days.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by JAYPORE OLIVES on an "as is" and "as available" basis. JAYPORE OLIVES makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, JAYPORE OLIVES disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. JAYPORE OLIVES does not warrant that this site, its servers, or e-mail sent from JAYPORE OLIVES are free of viruses or other harmful components. JAYPORE OLIVES will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Whilst we try and ensure that the details, descriptions and prices of the products displayed on the Website are accurate, errors may occur. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any order that you may place based on such erroneous, inaccurate or out-of-date information regarding pricing, shipping, payment terms, or return policies.

To the maximum extent permitted by applicable law, JAYPORE OLIVES assumes no liability or responsibility for (i) any errors, mistakes, or inaccuracies of content displayed on the Website; (ii) any personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Website or any product; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the website; and/or (v) any bugs, viruses or the like that may be transmitted to or through our Website by any third party.

BREACH

In the event you are found to be in breach of the Terms of Use or Privacy Policy or other rules and policies or if we are unable to verify or authenticate any information you provide or if it is believed that your actions may cause legal liability for you, other users or us, without limiting to the present, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website. Any user that has been suspended or blocked may not register or attempt to register with us or use the Website in any manner whatsoever until such time that such user is reinstated by us.

Notwithstanding the foregoing, if you breach the Terms of Use or Privacy Policy or other rules and policies, we reserve the right to recover any amounts due and owing by you to us and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.

Any breach of any applicable local laws of that territory shall also result in, without prior notice immediately limit your activity, remove your information, temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to this Website.

INDEMNIFICATION

You agree to defend, indemnify and hold JAYPORE OLIVES and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.

FORCE MAJEURE

Failure on the part of JAYPORE OLIVES to perform any of its obligations and the non furnishing of the Service, shall not entitle you to raise any claim against JAYPORE OLIVES or be a breach hereunder to the extent that such failure arises from an event of Force Majeure. If through force Majeure the fulfilment by either party of any obligation set forth in this Agreement will be delayed, the period of such delay will not be counted on in computing periods prescribed by this Agreement. Force Majeure will include any war, civil commotion, strike, governmental action, lockout, accident, epidemic or any other event of any nature or kind whatsoever beyond the control of JAYPORE OLIVES that directly or indirectly hinders or prevents JAYPORE OLIVES from commencing or proceeding with consummation of the transactions contemplated hereby. You expressly agree that lack of funds shall not in any event constitute or be considered an event of Force Majeure.

DISPUTES

Any dispute relating in any way to your visit to JAYPORE OLIVES’ Website or to products you purchase through JAYPORE OLIVES shall be submitted to confidential arbitration in Jaipur, India, except that, to the extent you have in any manner violated or threatened to violate JAYPORE OLIVES’ intellectual property rights, JAYPORE OLIVES may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Arbitration and Conciliation Act, 1996 and subsequent amendments thereof. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction.

GRIEVANCE

Any grievances you have by way of use of the website can be addressed to the ‘Customer Care’ by way of email to customercare@jayporeolives.com_

The ‘Customer Care’ shall thereafter consider the same and provide a response within one month of the date of such complaint/ grievance.

 

APPLICABLE LAW

By visiting JAYPORE OLIVES’ Website, you agree that the laws of India, under the jurisdiction of Courts at Jaipur, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and JAYPORE OLIVES or its affiliates.