Shipping and Delivery

At Jaypore Olives we believe in keeping things as transparent as can be. Hence the shipping rate is not included in the product price. The shipping rates as levied by the courier company is forwarded as it is, to the customers. As the majority products are liquid (Oil and Honey), it travels only via ground and takes longer to be delivered. 
  • Shipping rates are applied as per weight and will be calculated at the end, while placing the order. 
  • We offer free shipping for 5lt Extra Virgin Olive Oil Tin Can.
  • Cash on Delivery option is available for most pin codes, please check if the same is available at yours, while placing the order.
  • We will never charge you more than INR 500 for shipping, regardless of your basket size.
  • We'll get your order to you as soon as possible! We're taking extra safety precautions with packaging and delivery but we will still aim to have your order with you within 3-5 working days. If a national/ regional holiday, or Saturday/ Sunday comes in between, it will take those days as additional time.
  • How do I track my order?

The moment your order is shipped, an automated email will reach you, with the tracking id for the same. You can track your order by simply clicking on it.

Should you have any questions about your order dispatch, we’re just a quick email, phone call or WhatsApp away:

 | MON - SAT | 10:00 AM - 5:00 PM IST

Where is my order processed from?

All orders are processed from our warehouse in Jaipur, Rajasthan. Orders will be delivered to the shipping address you submit at checkout.

Who will deliver my order?

Within India, we ship through registered courier company DTDC. Our delivery partner will attempt to deliver the package thrice before they return it to us. Please provide a mobile number that you are available at, and your complete shipping address including the pin-code. This will help us ensure smooth delivery of your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package.

If I have placed two separate orders, can you combine the orders and offer me reduced shipping?

Unfortunately, once your orders are placed, we cannot combine multiple orders due to regulatory and compliance issues. Shipping will be applicable on every new order (if it does not fall under the free shipping criteria).


Shipping terms and conditions

Any part cancellation of the order may incur shipping charges on the balance order.

  • Saturdays, Sundays and public holidays are not set as business days for standard deliveries.
  • To qualify for free shipping, your product total after any discount should be above INR 12,000

Orders will be delivered to the shipping address you submit at checkout. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package and email us at from Monday to Saturday, between 10:00 AM to 5:00 PM IST.

Dispatch: Due to courier timelines, all orders received before 12 .30 pm. will be processed on the same day. Orders received after 12.30 p.m. will be processed on the next business day. Orders are not dispatched on Saturdays, Sundays and public holidays.

Disclaimer: “We as a Retailer shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”. Thank you for visiting

JAYPORE OLIVES will consider the order delivery “failed” in the following cases:

  • Delivery not done due to wrong address.
  • Recipient not available.
  • Premises locked.

In case of floods/ Heavy Rains/ National Bandh/Lockdown/Curfew/Govt.Regulations, we reserve the right to reschedule the delivery for another date. In case the product is not delivered due to any of the above reasons, we will inform you about the same. All claims for shortages or damages must be reported to customer service on the day of delivery through the contact us page on the web store. Also, the said shortage of goods needs be highlighted and signed on the delivery challan copy and returned to the delivery person.